Varolii Solutions for IT
Maximize IT Efficiency and Resources
IT groups benefit from Varolii technology because our fully hosted solution offloads the daily maintenance and management of your company’s customer and employee communications, letting you focus on other critical areas.
Varolii also reduces the heavy costs of procuring and managing on-premise systems and equipment, such as predictive dialers in the contact center.
Better Leverage Your Existing IT Investments
With Proactive Outbound Communication, you can better leverage your existing technology and resources to deliver better results to line of business owners in customer service, collections, and workforce management.
For example, by integrating with such systems as your IVR, CTI, CRM, and other customer contact databases, we're able to deliver highly targeted communications without the expense of contact center intervention.
Varolii Benefits
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Minimal Capital Investment — Varolii does not require any up-front capital expense beyond initial implementation fees. And the costs of securing dedicated IT resources are no longer an issue because all maintenance and upgrades occur behind the scenes.
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Rapid Speed-to-Savings — Varolii offers quick time to market for a fully customized deployment specific to your exact business requirements and environment.
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Fully Supported — You have a dedicated team of support around the clock (24/7), who are invested in your success.
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Scales to Growth — Rather than purchase additional hardware, ordering T1s, expanding telephony equipment, or adding staff in the contact center during high demand, automated communications scales based on your requirements.
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Fully Secure Environment — As a PCI Level I compliant provider, we offer you tight security, having passed stringent security audits from leading financial services, healthcare companies and Federal government agencies.
Varolii’s personalization capabilities are a point of differentiation, as it's not a commodity buy - it's an order of magnitude more difficult to do.
Drew KrausResearch Vice PresidentGartner Group