Varolii Unified Interact Platform

Every Feature, One Platform

The core of our technology is our Varolii Unified Interact Platform.

It’s the brain power and the workhorse behind every successful interaction. Designed as a complete, one-stop shop, the platform delivers all our capabilities and features in one scalable solution.

More Efficient Call Centers:

• Agent Connect—Speed up your customer service
• CTI Integration—Optimize your contact strategies
• Queue Management—Optimize your call center, keep agents efficient

Expanding Customer Reach:

• Cross Channel—Blend multiple channels of communication—voice, email, SMS—to most effectively reach your audience and provide them with options to take action
• International Notifications—Reach customers in every country, delivering the same customer experience
• Locate—Find the hard-to-reach

Additional Features:

• Reporting—Gain insights to better manage operations and improve results
• Payment Processing—Let customers pay from within the automated message

• Request a Demo

• Our Customers

  

  

• Resources

  • Data Sheet:

    Varolii drives results by applying a rich set of analytics.

  • White Paper:

    Weather the economic storm - customer retention with lifecycle communications.

• Demos

  • Varolii Unified Interact Platform: Learn about the features, product suites and enhancements that make up our platform.

• Product Suites

  • Collections

  • Customer Service & Loyalty

  • Employee Communications

  • Healthcare

  • Contact Centers