Product Features

Power up your ROI with revenue-generating features

Looking to get back $18 for every $1 invested?

Varolii's built-in features make it possible.

These powerful advantages support our ability to reach, remember and constantly refine, enhancing your ability to realize a better return on every interaction.

Complete Package Solutions That Drive Success

Contact Center Agent: This combined full-features set gives you all the tools to better manage your contact center and maximize agent productivity.
Generations: Tailor your contact strategies to each age demographic. Generations delivers a better response te by reaching your customers in a way you'll know they'll respond.
Call Me Now: Do you know your customers are ready for your call before your agents reach out? Call Me Now lets you reach out via text message to confirm whether they're ready to take your call.

Additional Features

Expanding Customer Reach:

Cross-Channel - all in one tool that applies voice, email, SMS, fax, and pager methods
Multi-Lingual Communication- communications for everyone
Voice Mail Notification - don't just leave a generic message
Live Answer Detection - have you reached a live party?
Varolii Locate - find the hard-to-reach
High Volume Email - your one-stop-shop for email communications
True SMS - two-way text messaging that's fully integrated with all channels

More Efficient Call Centers:

CTI Integration - optimize your contact strategies
Agent Connect - speed up your customer service
Contact Center Pacing - the ability to pace or "throttle" outbound call volume
Queue Management - optimize your call center, keep agents efficient

Improving the Customer Experience:

Payment Processing - make payments more convenient