Varolii Total Solutions for Collections:
Greater Returns, Fewer Resources, Increased Efficiency

When you combine custom integration, on-demand support, and all the features and best practices that drive more revenue and increased efficiency, you have Total Solutions for Collections.

Varolii takes the guesswork out of your collections strategies by offering a single, packaged solution to get your enterprise up and running quickly.

Total Solutions for Collections includes the following:

• Full Integration –Varolii adapts to your requirements, maximizes security, requires minimal IT involvement
• Call Center Interaction – Improves agent effectiveness and customer experience

Support – Generating greater returns at every step

• Predictive Analytics – Varolii experts analyze results, apply treatment strategies, perform A-B testing for improved campaign results
• Customer Management Package – Customer Advocates continuously monitor and fine tune applications so campaigns reach their full potential

Features – Getting the most out of each interaction

• Payment Processing – Collects more without agents, increases payment rates and transaction success directly through the automated message
• Integrated Skip Tracing (Locate) – Locates the hard-to-reach, reduces skip cycle, improves contact rates, lowers cost, boosts collections
• Business Logic & Strategy – Maximizes live answer, right party contact, and interaction rates
• Notification Functionality & Call Deflection – Improves self-cure rates and frees up the contact center
• Pre-recorded Audio Library “Golden Voices” – Generates positive customer experience, improves interaction rates, reinforces brand