Varolii Performance Insight for Healthcare

Make better decisions faster

Healthcare patients require highly personalized care plans and treatment information. Delivering that information in a timely and targeted manner can be challenging for healthcare organizations hindered by outdated contact information or manual reporting that offered little business intelligence.

Varolii Performance Insight for Healthcare provides real-time reporting, monitoring and analytics for deeper insights into health programs, medical adherence, revenue cycle management data and contact center performance.

Performance Insight operates through Varolii Interact Portal, our next generation user interface, and takes into account individual preferences using Varolii ID™ for a business intelligence solution that empowers healthcare organizations to better engage with patients and positively influence member behavior.

Varolii Performance Insight for Healthcare empowers healthcare organizations to:

• Automate best practices gleaned from 60+ healthcare clients.
• Combine company data with patient and member interaction data for more powerful analyses.
• Design and configure reports to exact specifications; choose from multiple formats, variables and data inputs.
• View key metrics in one place and make strategic adjustments as needed.
• Get detailed insights into consumer preferences based on response data.
• Gauge level of demand on call center resources; redirect practitioners to higher priority case loads.