Reporting

Monitor Results. Improve Strategies. Repeat.

Varolii’s suite of tools and reports lets you better manage your operations and continuously improve your communications through extensive analysis.

The breadth, detail, and ease of access to Varolii’s online set of reports allows you to quickly gain insight into application performance, including such factors as consumer interaction and behavior: Did your customers listen to the whole message? Did they make a payment? Using this type of data, Varolii can help devise strategies for continuous improvement.

Easy and Quick Access to Campaign Performance

Varolii offers over 40 tools and reports, most of them accessible via a simple browser-based administrative interface and downloadable in a variety of formats, such as Microsoft Excel and other programs.

Four Main Types of Reports and Tools

The following are some of the most widely used and valuable reports and tools in each category:

• Results—Evaluating Overall Campaign Performance Data
• Operations—Evaluating Telephony results
• Comparison—Benchmarking, trending, and analysis
• Visibility—Immediate view into campaign activity

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• Webinars and Tools

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• Resources

  • Data Sheet:

    Overview of Varolii's online suite of reports.

  • Case Study:

    Varolii helps Equiant optimize their contact center.

• Demos

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• Product Suites

  • Collections

  • Customer Service & Loyalty

  • Employee Communications

  • Healthcare

  • Customer Loyalty