Email
Extend Your Reach
Email is an essential component of any well-rounded customer contact strategy. And for many of your customers and employees, it’s the most effective way to communicate. Whether you're delivering order confirmations, flight status or account balance notifications, or responding to customer inquiries, Varolii Email allows you to integrate email into your proactive outbound contact strategy while offloading the operational costs and the headache of managing your own email campaigns.
What Varolii Email Does for You:
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One Stop Shop—keeps all of your automated communications, whether voice, email or text, to one hosted provider.
- Reduce IT overhead—allows Varolii to manage your transactional email without incurring infrastructure costs or tying up internal resources.
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Lift Response Rates—combine the effectiveness of email with other channels to dramatically improve your response rates. Varolii’s solutions seamlessly integrate Voice, Email and SMS into one conversation, making sure your message gets through without overwhelming the customer.
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Deflect Calls—your emails can also point to Varolii's Alert Retrieval, which lets customers call into their automated message and take an action, such as self-cure, transfer to an agent or request an email confirmation.
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Improve Customer Experience—use a cross-channel approach to offer convenient options to customers, for example, sending a flight change notification via SMS with an option to get an updated itinerary via email.
Next Steps:
- For more information call us at 800.206.2979 or send us an email.
- Learn how to get higher response rates through one communication with Cross-Channel.