Varolii Communications for Utilities
Demand Response Communications
Speed Curtailment, Reduce Agent Strain
Effective demand response means being able to communicate with commercial and industrial (C&I) customers rapidly and reliably to curtail energy use and avoid costly fines. Yet manually calling to C&I customers is expensive and labor-intensive, and there is no reliable audit trail to ensure regulatory compliance.
Varolii’s Demand Response product enables utilities to contact C&I customers within minutes to inform them of strains on the power supply, gauge the ability to reduce consumption, and provide a complete audit trail of activities to ensure regulatory compliance.
Benefits
- Collapses notification time from hours to minutes
- Contact C&I customers rapidly, consistently, and effectively
- Increases participation in and compliance in curtailment programs
- Decreases high costs of manual outreach
Download Varolii's Demand Response Product Sheet »
With Varolii, we've been able to cut the time it takes to get notifications out from hours to under 15 minutes, and we have a single, integrated system.
Mark WallenrodSouthern California Edison