Healthcare Interaction Suite
Innovative Solutions. Healthier Outcomes.
Improve member and patient engagement with advanced text, voice and Smartphone capabilities
How you communicate with your patients and members is just as personal as the care plans and treatment you offer them. Varolii's Healthcare Interaction Suite offers best-in-class personalization, interaction analytics and cross-channel capabilities to provide healthcare organizations with easy-to-deploy solutions that quickly reach consumers with the right information at the right time through the right channel.
The Healthcare Interaction Suite combines the proven power of the Varolii platform with the latest communications technology to allow health management companies, health plans, pharmacy benefit managers and provider organizations to realize higher returns from their healthcare consumer interaction by:
- Boosting program enrollment and outcomes
- Improving readmission, compliance and appointment scheduling metrics
- Increasing medication adherence and refill volume
- Improving member and patient health outcomes
- Reducing avoidable healthcare costs
Key features of the Varolii Healthcare Interaction Suite include:
- Quick-to-deploy, advanced cross-channel capability: Blended voice and text two-way messaging services plus ad-hoc texting for urgent notifications.
- Smartphone application mobile alerts: Push notifications with secure HTML5 Web applications for the best possible user interaction experience.
- Built in Varolii ID™ technology that automatically personalizes member and patient interactions and adjusts future communications based on prior interactions.
- Industry-leading analytics, monitoring and reporting capabilities that provide a clear quantitative picture of how member engagement strategies impact program enrollment, adherence and overall health outcomes.
- Comprehensive regulatory compliance and data security: Corporate and consumer data is safeguarded with Varolii's five-layer security strategy, including ISO 27001 certification and HIPAA, PCI DSS, and GLBA compliance.
And, because the Varolii Healthcare Interaction Suite is cloud-based, it's easy to implement and fast to deploy, placing fewer burdens on IT resources and time and reducing operational and contact center costs.