Varolii Client Advantage
Making it Easy to Get the Best Results
- A communications expert focused on optimizing your solution over time.
- Built-in access to professional services for making improvements.
- Continual analysis, review and recommendations to further boost performance.
This is Varolii Client Advantage – a program dedicated to making sure that your applications run flawlessly and deliver the results you need. Whether you're looking to improve your current approach or completely re-think your communications strategy, Varolii Client Advantage provides you with the guidance and resources necessary to implement solutions that get results.
Benefits of Client Advantage:
- Client Advocate: An in-house expert on your application who partners with you to translate Varolii’s technology and best practices into effective solutions that meet your business goals.
- Flex Hours: A quarterly allocation of hours that can be used at your discretion for most projects requiring professional services work such as: updating message content, changing IVR flows, updating transfer options, adding new features and more.
- Analysis, Review and Recommendations: Your Advocate coordinates Monthly Operational and Quarterly Business Reviews to provide you with tactical and strategic insight into your solution performance. You’ll learn how well your solution is performing compared to your industry peers and how your strategy can be tweaked to optimize results.
- Technical Support: 24 hours a day, 7 days a week, 365 days a year, Varolii’s technical support group stands ready to keep your Varolii applications running at peak efficiency.