Demos: See and hear how it all works

Resource Library

Do your homework. Become an expert

Use the search tools below to find case studies, data sheets, demos and other resources that demonstrate how Varolii technologies innovatively solve your customer communication challenges.

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White Papers

Report: Can You Bank on Your Banking App? A Survey of Mobile Banking Consumer Experience

New research reveals a surprising disparity in what consumers want in an app and what they actually get from their financial institution.

TOPIC: Customer Service
SOLUTION AREA: Financial Services

White Papers

Report: Engaging the Healthcare Consumer and Improving the Patient Experience

Survey results on consumer expectations: when, why and how they want providers to interact with them and positively influence their healthcare decisions

TOPIC: Healthcare Communications
SOLUTION AREA: Healthcare

White Papers

Customer Interaction Management's New Power Play

This paper provides an in-depth look into CIM and the impact it's having on how companies interact with customers.

TOPIC: Varolii Technology
SOLUTION AREA: All


Webinars

Borrower Engagement in the New Mortgage World

Learn how SunTrust Mortgage puts borrowers at ease with proactive loan status communications, deflecting 65% of inbound calls.

TOPIC: Mortgage
SOLUTION AREA: Financial Services

Webinars

Keeping Utility Customers Informed During Critical Events

Southern California Edison (SCE) takes a proactive stance by working with Varolii to automate event-driven customer interaction related to load shed, demand response, and planned and unplanned outages.

TOPIC: Outage and Restoration
SOLUTION AREA: Utilities

Webinars

The Sharp Experience Part 1: The Patient Experience and Strategies to Drive Engagement

Hear Sharp HealthCare discuss the vision that went into augmenting their interaction strategy, leading them to realize a boost in patient engagement and overall satisfaction.

TOPIC: Healthcare Communications
SOLUTION AREA: Healthcare


Case Studies

Top Five Broadband Provider Streamlines Customer Survey Process and Reduces Costs

Deploying Varolii Interact, the provider cut costs by 44% within weeks and created a more efficient survey process.

TOPIC: Customer Service
SOLUTION AREA: Communications

Case Studies

Time Warner Cable Lifts Collections Results $2.8 Million Per Month

Time Warner Cable wanted to improve their collections program. Varolii Predictive Analytics™ showed them how to do it.

TOPIC: Collections
SOLUTION AREA: Communications

Case Studies

Major Wireless Provider Collects More for Less, Eliminates Organizational and System Frustrations

Within weeks of deployment, the carrier lowered costs and collected more dollars per account across all stages and risk groups.

TOPIC: Collections
SOLUTION AREA: Communications


Datasheets

Varolii Customer Interaction Management

An overview of Varolii's cloud-based customer interaction management solutions.

TOPIC: All
SOLUTION AREA: All

Datasheets

Varolii Interact Cloud Dialer

The Varolii Interact Cloud Dialer uses cloud-based predictive dialer technology to modernize customer outreach.

TOPIC: All
SOLUTION AREA: All

Datasheets

Varolii Xpress 10 API

Varolii Interact Xpress 10 is a multi-channel, cloud-based API for interaction-enabling your business applications with up to 10 channels including voice, email, text, push notifications for mobile apps, hosted web apps, pagers, fax, RSS, TTY, and HTTP post.

TOPIC: All
SOLUTION AREA: All


Demos

Varolii Overview

Learn how Varolii adds value to your company.

TOPIC: Varolii Technology
SOLUTION AREA: All

Demos

Collections Demo

Varolii Collections is an easy-to-implement solution that increases your customer contacts while lowering your costs.

TOPIC: Collections
SOLUTION AREA: All

Demos

Varolii Member Care Solution

Learn how Varolii member outreach can help you with medication adherence, prescription refills, formulary substitutions, and more, all in a way that lowers operating costs.

TOPIC: Healthcare Communications
SOLUTION AREA: Healthcare


Videos

Get to Know Varolii

Learn how Varolii is solving business problems that improve the bottom line in a wide range of industries.

TOPIC: All
SOLUTION AREA: All

Videos

Equiant Financial Services Customer Video

Learn how Equiant implemented Varolii Collections to automatically contact customers for payment reminders and collections, and provide options for self-service.

TOPIC: Collections
SOLUTION AREA: Financial Services

Videos

Healthways Customer Video

Learn how Healthways replaced nurse outbound calls with Varolii interactive communications that reminded seniors to check their blood pressure and send back the data.

TOPIC: Disease Management
SOLUTION AREA: Healthcare