Demos: See and hear how it all works

Resource Library

Do your homework. Become an expert

Use the search tools below to find case studies, data sheets, demos and other resources that demonstrate how Varolii technologies innovatively solve your customer communication challenges.

Narrow Your Search

  • Solution Area
  • Topic
  • Resource Type

White Papers

Report: What's Fair in Collections? A Customer Communications Bill of Rights

Consumer research reveals opportunities for companies and debt collection agencies to adjust their communications approach to drive better collections results without damaging their customer relationships.

TOPIC: Collections
SOLUTION AREA: All

White Papers

Report: Proactive Patient Engagement: Are Providers Doing Enough?

New research reveals that healthcare organizations aren’t yet achieving proactive engagement with their patients.

TOPIC: Customer Service
SOLUTION AREA: Healthcare

White Papers

White Paper: Compliance by the Numbers - Six CFPB Rules that Impact Borrower Communication

Proactively communicating with borrowers across multiple channels has proven to cost-effectively improve reach while establishing the quality and continuity of contact required by the CFPB.

TOPIC: Mortgage
SOLUTION AREA: Financial Services


Webinars

What's Fair in Collections?

What debt collection practices do consumers think are fair? How do they feel about the CFPB's potential regulations? Get the answers in this webinar with Wakefield Research.

TOPIC: Collections
SOLUTION AREA: All

Webinars

Activate Patients with Digital Engagement

Research reveals how to engage your patients in actively managing their health. Discover how to improve quality measure performance and increase patient satisfaction in one fell swoop.

TOPIC: Healthcare Communications
SOLUTION AREA: Healthcare

Webinars

Plan for the Unpredictable: Master On-Demand Outreach

Learn how to create “on-demand” messaging that will improve customer satisfaction even with disruptions to service as usual.

TOPIC: Customer Service
SOLUTION AREA: Utilities


Case Studies

Top Five Broadband Provider Streamlines Customer Survey Process and Reduces Costs

Deploying Varolii Interact, the provider cut costs by 44% within weeks and created a more efficient survey process.

TOPIC: Customer Service
SOLUTION AREA: Communications

Case Studies

Time Warner Cable Lifts Collections Results $2.8 Million Per Month

Time Warner Cable wanted to improve their collections program. Varolii Predictive Analytics™ showed them how to do it.

TOPIC: Collections
SOLUTION AREA: Communications

Case Studies

Major Wireless Provider Collects More for Less, Eliminates Organizational and System Frustrations

Within weeks of deployment, the carrier lowered costs and collected more dollars per account across all stages and risk groups.

TOPIC: Collections
SOLUTION AREA: Communications


Datasheets

Varolii Customer Interaction Management

An overview of Varolii's cloud-based customer interaction management solutions.

TOPIC: All
SOLUTION AREA: All

Datasheets

Varolii Customer Engagement for Mortgage

Varolii Customer Engagement for Mortgage is a cloud-based application that automates routine borrower communications, making it easier and more cost effective for lenders and servicers to onboard and service loan customers.

TOPIC: All
SOLUTION AREA: All

Datasheets

Varolii Interact Cloud Dialer

The Varolii Interact Cloud Dialer uses cloud-based predictive dialer technology to modernize customer outreach.

TOPIC: All
SOLUTION AREA: All


Demos

Varolii Overview

Learn how Varolii adds value to your company.

TOPIC: Varolii Technology
SOLUTION AREA: All

Demos

Collections Demo

Varolii Collections is an easy-to-implement solution that increases your customer contacts while lowering your costs.

TOPIC: Collections
SOLUTION AREA: All

Demos

Varolii Healthcare Assessment Solution

Learn how Varolii automates patient surveys using personalized cross-channel voice and text communications to collect biometric, adherence, assessment and satisfaction data.

TOPIC: Healthcare Communications
SOLUTION AREA: Healthcare


Videos

Get to Know Varolii

Learn how Varolii is solving business problems that improve the bottom line in a wide range of industries.

TOPIC: All
SOLUTION AREA: All

Videos

Equiant Financial Services Customer Video

Learn how Equiant implemented Varolii Collections to automatically contact customers for payment reminders and collections, and provide options for self-service.

TOPIC: Collections
SOLUTION AREA: Financial Services

Videos

Healthways Customer Video

Learn how Healthways replaced nurse outbound calls with Varolii interactive communications that reminded seniors to check their blood pressure and send back the data.

TOPIC: Disease Management
SOLUTION AREA: Healthcare