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Data and Product Sheets: What's inside our features and applications

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Data Sheets and Product Sheets

Title Topic Industry

Varolii Customer Interaction Management

Better Engagement. Better Outcomes. Lower Cost. Varolii transforms the way you interact with your customers.
All All

Healthcare - Patient Interaction Solution

Varolii’s Patient Interaction Solution helps providers enhance the patient experience and improve outcomes while reducing costs.
Healthcare Communications Healthcare

Varolii 360

Varolii 360 offers a complete customer experience across both guided inbound and proactive outbound interactions.
Varolii Technology All

Varolii Campaign On Demand

Varolii’s Campaign On Demand solution is a quick to deploy cloud-based solution for ad hoc text messages to mobile consumers from ISO 27001 certified, PCI and HIPAA compliant data centers.
Varolii Technology All

Collections

Varolii Collections is designed to increase collections revenue while also reducing the time and costs of customer communication.
Collections All

Varolii Mobile Consent

Get consent to text your customers with Varolii's Mobile Marketing Association-approved solution to quickly and easily gain mobile consent.
Varolii Technology All

Performance Insight

Varolii Performance Insight empowers you to make better decisions faster to optimize customer interactions results and contact center performance.
Varolii Technology All

SPOC Mortgage Servicing

Varolii's Mortgage Loan Servicing solution can reduce costs to mortgage loan servicers by millions through mass personalized, targeted communications.
All Mortgage

Customer Service & Loyalty

Varolii Customer Service & Loyalty is designed to meet service levels and increase customer satisfaction while also reducing the time and costs of customer communication.
Customer Service All

Cross-Channel Communication

Cross-channel communications allow you to reach and communicate with the hard-to-reach over their preferred channel or combination of channels, resulting in improved customer response rates and satisfaction.
Varolii Technology All

Reports & Tools

Varolii’s comprehensive set of tools and reports provides visibility into campaign performance and provides the data necessary to measure and improve applications.
Varolii Technology All

Individual Decisioning

Varolii ID lets you communicate with each customer according to prior behavior, delivering a message that resonates with the individual and more effectively gets the desired response.
Varolii Technology All

Queue Management and Agent Connect

Varolii Queue Management uses proactive outbound communications to maximize your call center, keeping agents efficient and your customers satisfied.
Varolii Technology All

Client Advantage

Varolii Client Advantage maximizes your results through customized support, continuous improvement and best practices.
Varolii Technology All

Varolii Media Services: Rise Above the Noise

Varolii’s Media Services team develops an appropriate persona for each application, coaches professional voice actors, and uses broadcast quality recording processes to create effective applications that drive ROI.
Varolii Technology All

Enterprise Business Continuity Communications

During a crisis, organizations need to immediately connect with different groups of people, including employees, vendors, emergency responders, customers and other key stakeholders.
Employee Communications All

Interactive Communications for Enterprise Business Continuity

The ability to recover from a crisis is directly related to how well you communicate with those who support and rely on your organization.
Employee Communications All

Employee Communications Overview

Varolii’s Business Continuity applications incorporate our experience, best processes,and professional services expertise to deliver the utmost value to your organization.
Employee Communications All

Financial Services Communications - Consumer Banking

Varolii helps leading banks communicate with their customers at each stage of the lifecycle keeping customers satisfied, decreasing late payments and write-offs, and boosting customer retention.
Collections Banks and Consumer Credit

Financial Services Communications - Consumer Credit

Varolii’s proactive communications engage credit card customers across all channels to reduce costs and improve customer satisfaction and loyalty.
Customer Loyalty Banks and Consumer Credit

Financial Services Communications - Mortgage Customer Lifecycle

Varolii’s lets you engage borrowers in an interactive two-way dialog, through any channel (or combination) – phone, text message, or email – at a lower cost than business as usual.
Collections Financial Services

Healthcare Communications - Patient and Member Lifecycle

Varolii automates the process of communicating with patients and members across the healthcare continuum. Using a blend of automated voice, email, and SMS, Varolii helps drive successful outcomes with fewer costs than traditional patient and member outreach.
Healthcare Communications Healthcare

Healthcare Communications - Enrollment

Varolii Enrollment significantly increases member enrollment in healthcare programs and drives positive health outcomes—at a much lower cost than other communications methods.
Healthcare Communications Healthcare

Healthcare Communications - Progressive Engagement

Varolii Progressive Engagement reaches and interacts with more members, lowers administrative costs and drives greater member adherence across your program lifecycle.
Healthcare Communications Healthcare

Healthcare Communications - Disease Management / Wellness Companies

Varolii helps leading Disease Management and Wellness companies proactively communicate with patients to increase patient engagement, improve the patient experience, and reduce operational costs.
Healthcare Communications Healthcare

Healthcare Communications - Pharmacy Benefit Management

Varolii helps leading Pharmacy Benefit Management (PBM) companies proactively communicate with members to provide highly-valued, time sensitive information and reducing operational costs.
Healthcare Communications Healthcare

Insurance Communications - Property & Casualty

Varolii communications helps leading insurance companies improve customer service, speed up the claims process, and reduce the high costs of customer communication.
Customer Service Insurance

Utility Communications - Customer Service

Varolii automates the customer communication process in order to better meet KPIs, improve the customer experience, and reduce operational costs and strain on the contact center.
Customer Service Utilities

Utilities Critical Communications - Demand Response

Varolii’s Demand Response product delivers curtailment communication within minutes, helping commercial and industrial customers avoid costly fines
Business Continuity Utilities

Utilities Critical Communications - Residential Outage

Varolii’s Residential Outage product keeps customers informed during outages, increases customer satisfaction, and reduces strain on the call center.
Customer Service Utilities

Wireless/Telecommunications/Broadband Collections Products

Varolii helps leading Wireless, Telecommunications, and Broadband providers communicate with their customers throughout the collections lifecycle, decreasing late payments and write-offs, and reducing operational costs in the process.
Collections Telecom Wireless Broadband

Telecommunications Customer Loyalty Products

Varolii helps leading Wireless, Telecom, and Broadband providers communicate with their customers throughout the customer lifecycle, improving customer satisfaction and retention, while decreasing operational costs in the process.
Customer Loyalty Telecom Wireless Broadband