| Title |
Topic |
Industry |
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Deploying Varolii Interact™, the provider cut costs by 44% within weeks and created a more efficient survey process.
|
Customer Service |
Telecom Wireless Broadband |
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Time Warner Cable wanted to improve their collections program. Varolii Predictive Analytics™ showed them how to do it.
|
Collections |
Telecom Wireless Broadband |
|
Leading consumer product warranty and repair provider reduces call center costs by $150,000 annually, improves service levels, and reduces service cancellations by 6% in a single month.
|
Customer Service |
Consumer Services |
|
Varolii helped Alaska Airlines reap a three-month ROI with interactive customer communications.
|
Customer Service |
Consumer Services |
|
With Varolii Interact™, Norm Thompson Outfitters notifies customers of order status without draining agent resources.
|
Customer Service |
Consumer Services |
|
With Varolii Interact™, this major airline delivers time sensitive information while improving customer service.
|
Customer Service |
Consumer Services |
|
QualxServ delivers faster service and a better customer experience with Varolii Total Solutions™.
|
Customer Service |
Consumer Services |
|
With Varolii Communications, Southwest Airlines maintains superior customer service during flight cancellations.
|
Customer Service |
Consumer Services |
|
Using Varolii Profiles™, California’s largest state agency improves health outcomes with emergency communications.
|
Business Continuity |
Healthcare |
|
A premier financial services firm implements Varolii Profiles™ for Business Continuity to deliver urgent employee notifications during a crisis.
|
Business Continuity |
Financial Services |
|
Symantec gets reliable, on-demand customer communications with Varolii Profiles™ for Business Continuity.
|
Business Continuity |
Technology |
|
Technology firm maintains rapid employee communication capabilities for over 21,000 employees worldwide in 135 offices.
|
Business Continuity |
Technology |
|
One of the world’s largest retail banks and consumer lenders improves cure rates by more than 62% using Varolii communications.
|
Collections |
Financial Services |
|
Improving customer communication and revenue with Varolii’s Interactive Customer Communications.
|
Customer Service |
Financial Services |
|
Varolii Interact™ enabled one of the country’s largest credit card issuers to immediately double its ROI, while improving customer outreach.
|
Collections |
Financial Services |
|
With Varolii Interact™, a leading credit card issuer tracks down missing information while streamlining customer communication.
|
Customer Service |
Banks and Consumer Credit |
|
Through continuous tuning methods Varolii improves on an already successful application.
|
Customer Service |
Banks and Consumer Credit |
|
Financial services company reduces hold times, seasonal hiring while significantly increasing customer satisfaction.
|
Customer Service |
Financial Services |
|
Improving retention and boosting investment contribution through efficient and interactive customer communications.
|
Customer Loyalty |
Insurance |
|
Online company turns to Varolii for help ensuring that customers were receiving important information, even if it wasn’t being delivered to their mailbox.
|
Customer Loyalty |
Insurance |
|
With Varolii Profiles™, a leading insurance provider streamlines customer communication through proactive outreach.
|
Customer Loyalty |
Insurance |
|
Boosting collections on delinquent accounts and improving customer satisfaction, a leading mortgage lender turns to automated communications.
|
Collections |
Financial Services |
|
Increasing productivity and closing more sales with Varolii’s Interactive Customer Communications.
|
Customer Loyalty |
Banks and Consumer Credit |
|
SunTrust used Varolii Welcome and Collections applications to automatically contact customers with current mortgage information, payment reminders and collections, and provided options to self-serve.
|
Customer Loyalty |
Banks and Consumer Credit |
|
A leading population management company uses Varolii Interact™ to foster healthy outcomes and better care to hypertensive, elderly patients.
|
Customer Service |
Healthcare |
|
One of the nation’s largest mail order pharmacy operations drives growth by focusing on operational efficiencies and member experience.
|
Customer Service |
Healthcare |
|
Leading retail pharmacy chain uses Varolii Interact™ to drive revenue and increase customer loyalty through smart and efficient patient outreach.
|
Customer Service |
Healthcare |
|
A leading disease management company uses Varolii to enroll more patients and lower operational cost.
|
Disease Management Providers |
Healthcare |
|
Using Varolii Automated Employee Communications, Schwan reaches more remote employees, consolidating contact data and increasing efficiency.
|
Employee Communications |
Consumer Services |
|
Using Varolii Interact™ to complement its load curtailment program, Alliant Energy streamlines the customer notification process.
|
Customer Service |
Utilities |
|
Implementing Varolii Interact™ for Collections allows leading utility provider to significantly reduce write-offs and customer disconnects.
|
Collections |
Utilities |
|
Major utility uses Varolii proactive notifications to contact customers in early stage delinquency.
|
Collections |
Utilities |
|
After rapidly deploying Varolii to improve collections efforts, Commonwealth Edison achieves impressive results.
|
Collections |
Utilities |
|
Utility uses Varolii to eliminate unreliable call-trees, streamline process of notifying planned outages and curtailment.
|
Business Continuity |
Utilities |
|
Progress uses Varolii to automate service request communication, increases accuracy and customer service.
|
Customer Service |
Utilities |
|
Major utility uses Varolii Payment Processing to collect more money, enroll customers in auto-pay and control costs.
|
Collections |
Utilities |
|
Recognizing the need to communicate with large groups of customers quickly during critical events, Southern California Edison looked to Varolii.
|
Customer Service |
Utilities |