Voice Mail Retrieval

When Your Customers Aren't Home

Between 30% and 50% of calls end up on answering machines.

Leaving a generic message that directs recipients to your call center defeats the whole purpose of automation, doesn't it?

With Varolii, you can leave a call-back number with a unique PIN access code that enables your customer or employee to self-serve, 24/7.

When the customer or employee calls back, they dial into the Varolii communication (not your call center) where they are able to retrieve their personalized message with the full suite of response options, exactly as if they had responded to the original communication.

When I was looking at this challenge I decided to look at technology. Varolii allows us to use their technology to pre-record our messages, to actually communicate, to interact with our customers.

Frank A. MorrisroePresidentEquiant

• Webinars and Tools

  Free Webinar
  	Cross-Channel Strategies: Learn a framework for designing a Cross-Channel strategy. view now »

• Resources

  • White Paper: Cost effective contact center communications.
  • Case Study: Varolii helps Equiant optimize their contact center.

• Demos

  • What Varolii Does for You: See how we help redefine the way you communicate

• Request a Demo