Why We're Different
Better Communications for a Better ROI
Want to Know What Makes Varolii Different?
Varolii has opened a new world of automated contact: one where people are happy to be contacted and more eager to respond.
The key is in the interaction: if it is done right, at the right time, over the right channel, in the right way, results are sure to improve.
PERSONAL AND RELEVANT — Varolii delivers mass personalized communications relevant to the individual, driving better results from fewer notifications. With Varolii ID — the brains behind our technology platform — we automatically capture and store the outcomes of each individual interaction, giving you data on such things as customers' payment histories, times of day they normally answer calls, language preferences, preferred device and channels (email, voice, text, etc.) and apply rules-based logic to determine the best strategy for each communication.
SIMPLE TO INTEGRATE — We provide deep, flexible integration to your back office systems and call center, removing the headache and capital expenses of implementation. Our Unified Decisioning process ensures that every communication incorporates your specific business rules and communication strategy for optimum results.
Once you’re up and running, we continuously benchmark (and surpass) results in relation to your previous applications and those from industry peers.
FULL SUPPORT — Only Varolii supports you with Client Advantage: a group of dedicated professionals who work side by side with you, monitoring your applications’ performance and making recommendations that ensure you get the best result from your investment.
I would recommend this relationship with Varolii to anybody that was looking for some kind of outbound calling solution—and whether it be collections or any other kind of messaging to customers. They’re great to work with. They do a good job. They’ve got a great service.
Danny GillamSenior AnalystKansas City Power and Light