| Date | Publication | Summary |
|---|
| 12/03/2010 |  | Bank Innovation BlogSurvey Says: Despite Tech Advances, Retail Bankers Rely On Older Communication Channels
by Mary Wisniewski |
| 12/02/2010 |  | ACA InternationalRetail Banking Industry Struggles to Adapt to Changing Consumer Demands and Technologies |
| 11/11/2010 |  | TMCnet2010 Unified Communications Excellence Awards Reveals Winners |
| 11/09/2010 |  | Los Angeles TimesFlashing lights? It's now time to take your pills
by Shan Li |
| 10/21/2010 |  | Call Center TimesTurning Your CRM into Profitable Conversations
by Kael Kelly |
| 10/21/2010 | | TMCnetVarolii Exec Offers Advice on Keeping Pace with Customers' Expectations
by Brendan Read |
| 09/30/2010 |  | Servicing ManagementBorrower Communication
by Chris Carlisle |
| 09/28/2010 |  | Customer ThinkThe Contact Center Balancing Act: Efficiency vs. Customer Experience
by Mary Cook |
| 09/27/2010 |  | Electric Energy T&DEngaging Your Customer for Smart Grid Success
by Victor Jimenez and Kael Kelly |
| 07/23/2010 | | TMCnetInability, Unwillingness to Pay, Major Problem for Collections
by David Sims |
| 07/21/2010 |  | Collections & Credit RiskExpensive, Outdated Collection Methods Hamper Industry Rebound: Study |
| 07/07/2010 |  | CIO UpdateFinding the Relevance in Relevance Engines
by Pam Baker |
| 07/02/2010 | | TMCnetQ&A With Varolii on Business Continuity/Disaster Recovery
by Brendan Read |
| 07/01/2010 |  | Seattle BusinessThe 100 Best Companies to Work For |
| 06/18/2010 |  | InsideCTIVarolii is the bridge between customer action and client goal
by Eugene Liu |
| 06/03/2010 |  | 1to1 MagazineCustomer Service Goes Mobile
by Mila D'Antonio |
| 05/11/2010 |  | DM NewsSouthwest to Personalize E-mail, Mobile for Flight Delay Communications
by Dianna Dilworth |
| 05/06/2010 |  | Mobile MarketerSouthwest Airlines Taps SMS to Streamline Customer Service
by Courtney Muir |
| 05/05/2010 | | TMC NetVarolii SMS and Email for Real-Time Communications Chosen by Southwest Airlines
by Raju Shanbhag |
| 04/09/2010 |  | ITBusinessEdgeDisaster Planning Grows to Include More Team Members |
| 04/01/2010 | | TMC Customer Interaction SolutionsCustomer Care on the Go
by Brendan Read |
| 04/01/2010 |  | Mortgage TechnologyExtending Your Reach
by Bonnie Sinnock |
| 03/23/2010 | | 1to1 Media BlogFighting Communication Fatigue With Mass Personalization
by Liz Glagowski |
| 03/23/2010 | | TMC NetVarolii Introduces Fast and Smart Solutions at Interaction'10 Conference
by Trupti Kamath |
| 03/20/2010 | | Los Angeles TimesWhy Don't Cruise Lines Notify Passengers of Itinerary Changes?
by Catherine Hamm |
| 03/16/2010 |  | SecurityInfoWatchSurvey: Disaster Recovery a Bigger Priority Than Data Security
by Editorial Staff |
| 03/01/2010 |  | CRM MagazineSupporting the Service Channel
by Denis Pombriant |
| 03/01/2010 |  | MortgageOrb.comTech Helps SunTrust Reduce First-Payment Defaults |
| 02/24/2010 |  | Northwest InnovationVarolii Signs Mortgage Firm |
| 01/18/2010 | | TMC NetAutomated Customer Communication Solutions the 'Perfect Choice': Varolii
by Raja Singh Chaudhary |