News & Events

• Press Releases

• In the News

  • Call Center Times
    Evolving Customer Service in the Smartphone Era
  • NetBanker
    Multi-Channel Messaging is a Mess
  • more >>

• Media Resources

  • Corporate Overview
  • Logo Kit

• Awards

  • 
  • more >>

• Events

• Media Contacts

  • Jessica Kendall

    Edelman Seattle
    206.268.2231
    jessica.kendall@edelman.com

Patients Are More Than Their Diagnosis March 9, 2012 By Mary Cook Mary discusses how the healthcare industry has updated the concept of "customer experience" for today's advanced technological world. Full Blog

Apr 24, 2012 Report: Room for improvement in health insurers' customer communication more >>