Time Warner Cable
Time Warner Cable (TWC), one of the nation’s leading cable providers.
Situation: TWC sought to further improve its existing (and well performing) collections strategies.
Solution: Incorporate Varolii Predictive Analytics to scientifically determine the most effective contact strategy.
Results: TWC gained $1.6 million in net benefit per month over business as usual. Other results include:
- 14.6% or 2.8 million a month improvement using Varolii automated notifications and analytics
- 15:1 ROI (payback on set up costs in less than two days)
See Time Warner Cable Case Study >>