Assess Customer Loyalty and Predict Business Growth
Varolii Survey for Net Promoter®
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Net Promoter is breakthrough survey methodology that is a proven, accurate predictor of a company's future revenue growth. Customers are asked a single question – "How likely is it that you would recommend this company to a friend or colleague?" – and respond using a scale of 0 to 10. The resulting data is used to compute a Net Promoter Score.
Now companies can deliver the Net Promoter Survey to more customers for less. Varolii's new automated survey application is a complete package that deploys the survey, gathers the results, compiles the data and computes your scores in near real time.
Using Varolii for your Net Promoter Survey program is:
- Effective. Higher response rates than email.
- Inclusive. Access to total customer base, not just online customers.
- Cost effective. Significantly less than live agents.
- Scalable. Reach more customers in a shorter amount of time.
- Easy to implement. Integrated "off the shelf" solution.
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Click here to experience Varolii's survey applicaton for Net Promoter®. This Flash demo will open in a new window so you'll need to remove any pop-up blockers.

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Net Promoter®, NPS®, and Net Promoter Score® are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Varolii Corporation has no affiliation with Satmetrix Systems or Bain & Company.