Varolii Total Solutions: Helping You Reach More Customers
Varolii Total SolutionsTM takes our most effective customer communication applications and bundles them with our best practices and custom implementation services.
Built for Collections, Customer Service / Customer Retention, and Surveys, each Total Solutions package provides consistent, fast deployment tailored to meet your business requirements.
Rapid Deployment » Consistent Results
Today, it’s not easy to reach your customers above the noise of competing communications. And, customers have a broader range than ever of communications options, including e-mail, voice, and SMS (text messaging).
Now, Total Solutions offers a comprehensive way to rise above the noise and connect productively with more of your customers – using the right channels to get results. Total Solutions integrates Varolii’s best practices and industry leading technologies with your data to create communications that get through – and get heard.
The result? With Total Solutions, your customers will hear your message – and more of them will act on it.
Deep Integration, Comprehensive Reporting, and Flexible Features
Varolii fully manages your deployment, ensuring clean integration with existing infrastructure without draining your valuable IT resources. After implementation, we regularly review and analyze your results. This careful, consistent analysis helps us recommend ongoing changes for progressive improvement.
Benefits Include:
- Tight Integration: Enables Total Solutions to be deployed with minimal use of an organization’s technology staff and resources.
- Multiple Applications: Each Total Solutions deployment can deliver up to 5 individual applications, leveraging the Total Solutions platform for faster, more efficient delivery.
- Data Preprocessing: Rich preprocessing logic enables organizations to clean their lists as they perform outreach. This improved data quality means connecting with more customers – more effectively.
"Using Total Solutions, we now contact our clients’ customers within four minutes of receiving a service request. And our Varolii Golden Voices™ never have a bad day or suffer from anything else that would inhibit consistent and courteous delivery of our message."
Ted Parker
Information Technology Director
QualxServ
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