What We Do

Varolii Fast and Smart Solutions Now Available

Designed to accelerate and simplify the way companies deploy smart automated communications, Varolii Fast and Smart Solutions integrate insights from more than 5.3 billion proactive, personalized voice, SMS and email notifications.

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Southern California Edison collapsed notification time from hours to 15 minutes.

"Varolii helps us maintain very high customer satisfaction rates."

Mark Wallenrod, Manager of Pricing and Tariff Operations

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Communication Just Got Easier

Gartner calls us Proactive Outbound Communications. We call it reaching and interacting with every customer and employee over their preferred channel and device. See how

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• Products

  Applications for every touch point.

  • Collections
  • Customer Service & Loyalty
  • Employee Communications
  • Healthcare
  • Contact Centers

• Payoff

  Intelligent Communication = Better ROI

  • Customers Take the Wheel – Self-serve Solutions
  • Connected Employees Make a Resilient Enterprise
  • All Pros, No Cons – Proactive Outreach
  • Collect More, Spend Less
  • Agent Productivity Goes Through the Roof

• See How it Works

  See what's under the hood.

  • Interact More, Talk Less
  • ID Gets You In the Door
  • Demo: What We Do

See the new ROI

• Video: Staples

  Improving customer satisfaction while reducing contact center costs.

• Video: Healthways

  Monitoring seniors’ health - higher touch, more effective, lower cost.

• Video: Equiant Financial

  Frank Morrisroe explains how Varolii helped Equiant handle high call volumes in their call center.

• Video: KCPL

  Danny Gilliam explains how KCPL uses Varolii to augment agent calls and enabled customers to pay directly from the Varolii call.

• View more videos...

News and Events

• ON-DEMAND WEBINAR

  

  2010 Study: Collections Challenges and Solutions

  Take 15 minutes to learn how your peers are overcoming today's collection challenges. Based on a recent survey of collections professionals.

  
  

• ON-DEMAND WEBINAR

  

  Keep Your Agents on the Call

  This 20-minute webinar will show you how the right technology can help you locate staff, maximize resources, and improve service levels.